Uncover is a Shopify Plus agency based in Glasgow, Scotland, specialising in high-performance eCommerce design, development, and digital experiences that scale, convert, and stand out.
services
(01) Shopify Consulting
Make smarter decisions with expert Shopify advice. We help you choose the right tools, streamline your setup, and align your store with your business goals—backed by real world experience and proven strategies.
(02) Shopify Theme Design & Development
Your store deserves a look that's uniquely yours. We design and develop custom Shopify themes that blend standout visuals with smooth functionality, fully responsive, lightning-fast, and optimised for sales.
(03) Targeted Store Enhancements
Transform your store's performance with precision-tuned improvements. We implement strategic enhancements to your existing Shopify setup—from custom checkout flows to advanced product filtering, ensuring every feature works perfectly for your unique business model.
(04) Shopify App Development
Need a custom feature or integration? We build powerful, scalable Shopify apps tailored to your business needs—improving workflows, adding functionality, and creating a smoother experience for your customers.
(05) Migration Services
Ready to switch platforms? We handle seamless migrations to Shopify, ensuring no data loss, minimal downtime, and a fully optimised store setup that's ready to grow from day one.
(06) Shopify Support & Maintenance
Ongoing issues or updates? We offer reliable, expert Shopify support to keep your store running smoothly. Whether it's technical fixes, performance tweaks, or feature updates, we've got your back.
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kind words
"Uncover Commerce was efficient and responsive, making the design and build process straightforward for our team"
"We were incredibly impressed with the seamless redesign and migration of our website. Excellent work."
"The site Uncover created for us has been a game-changer—it's helped us almost double our turnover!"
"They provided us with excellent service and were very responsive."
why?
(01) Create with Purpose
At Uncover, we believe design should do more than look good, it should inspire. We craft immersive ecommerce experiences that ignite imagination and drive growth.
(02) Collaborative Spirit
Designers, Developers, Planners and Technologists are part of the blend at Uncover. We thrive on collaboration, pushing creative boundaries to deliver exceptional results.
(03) Creative Process
Curiosity fuels us. We embrace iteration and continuously explore new techniques and technologies to stay ahead of the curve.
(04) Quality Obsessed
We sweat the details. Every pixel and line of code is carefully considered to meet the highest standards of design and performance.
(05) Innovative Culture
We love to learn. We champion experimentation, embrace emerging tech, and challenge the status quo.
(06) Client Partnerships
We're partners, not vendors. We listen closely, collaborate openly, and deliver tailored solutions that go beyond expectations.
Our process is intentional, refined, and deeply collaborative. We know that results come from clarity, diligence, and a strong creative partnership.
Building enduring design through clarity of vision, precision in execution, and the power of collaboration.
our process
(01) Discovery
We start by understanding your business, customers, and goals. Through workshops and research, we uncover insights that guide everything that follows.
(02) Strategy
With a clear direction, we create a roadmap that turns your vision into action aligning your goals with proven eCommerce strategies.
(03) Design
We design with purpose—balancing looks and usability to create smooth, intuitive experiences that drive engagement and conversions.
(04) Build
Our Shopify experts build fast, reliable stores that scale with your brand—so you can grow without technical headaches.
(05) Launch
With a structured deployment process and version control, we launch your store smoothly—no surprises, just stability and confidence.
(06) Growth & Support
Post-launch, we stick with you providing ongoing support, feature updates, performance monitoring, and optimisation to keep your store growing strong.
FAQ
Frequently Asked Questions, to take the guesswork out of working with us.
General Questions
What does your web design process look like?
We break the project into clear phases: discovery, strategy, design, development, and launch. We start by understanding your goals and audience, then move into visual design and content planning. You'll get sign-offs at key stages, so nothing goes live until you're happy.
How long will it take to build my website?
Most websites take 6–8 weeks from kickoff to launch, depending on complexity and how quickly we can collaborate. E-commerce and custom functionality can add time — but we always provide a clear timeline up front.
What types of businesses do you typically work with?
We work mainly with small to mid-sized businesse,s 2m—100m in revenue, from product brands, retailers, to service-based companies and B2B. If you're growth-minded and care about good design and user experience, we're a good fit.
What makes your agency different from others?
We combine clean, conversion focused design with technical know-how and strategic thinking. We're not just making a pretty site — we're building a tool that helps your business grow.
Pricing & Packages
How much will it cost to build my website?
Pricing depends on what you need. Basic sites typically start at £5,500, while more complex e-commerce or custom builds are usually in the £15,000-£20,000 range. We'll give you a clear, fixed quote before anything starts.
Do you offer packages or is everything custom?
We have starting packages for common needs (like brochure sites or Shopify builds), but we always tailor the scope to fit your goals and budget.
Are there ongoing fees after the website is built?
We don't lock you into anything, but we do offer optional hosting, maintenance, and support plans if you'd like help keeping everything running smoothly.
Design & Functionality
Will my website be mobile-friendly and responsive?
Absolutely. Every site we build is designed to look and work great on all screen sizes, from phones to desktops.
Can you match our brand or help us create a new look?
We can do both. If you have brand guidelines, we'll stick to them. If you're starting from scratch, we can help define your look and feel so your brand feels consistent and polished.
Will I be able to update the website myself?
Yes — we build sites on user-friendly platforms, and we'll show you how to make updates. Or if you prefer, we can handle updates for you as part of a support plan.
Do you offer e-commerce features like product pages, carts, or payment systems?
We do. We build e-commerce sites on platforms like Shopify or WooCommerce, and can customize everything from product filtering to checkout flows.
Marketing & Performance
Do you offer SEO services or optimize sites for search engines?
Yes. All our sites are built with SEO best practices in mind — clean code, fast loading, and mobile-friendly. We also offer content and keyword strategy as an add-on if you want to go deeper.
Will the website be fast and secure?
Definitely. Speed and security are part of our baseline — we optimize every site and use trusted hosting solutions with SSL encryption.
Can you help with content or copywriting?
We can! If you need help writing your content or refining your messaging, we offer that as an optional service during the project.
Technical & Support
What platform will the website be built on?
We typically work with Shopify, BigCommerce, or custom code depending on your needs i.e if you need an API integration or a custom feature/app. We'll recommend the best fit based on your goals and technical comfort level.
Will you train us on how to use the site?
Yes — we include a walkthrough at the end of every project and provide training videos or documentation so you feel confident using your site.
What kind of support do you offer after launch?
We offer ongoing support packages for updates, backups, bug fixes, and improvements. Or you can reach out whenever you need us — we're happy to help.
Project Management
Who will be our main point of contact?
You'll have a dedicated project manager — one person to speak to throughout the project, so things stay smooth and clear.
How often will we get updates during the build?
We typically check in weekly during active phases, and you'll also have access to a shared project dashboard to track progress and deliverables.
What happens if we're not happy with the initial design?
No problem — the design phase includes revisions. We'll work with you to get it right, and we won't move forward until you're happy.